Shipping & Delivery
At Watson Opals, every order is carefully packed and shipped directly from Coober Pedy, South Australia.
Processing Times
Orders are generally packed and dispatched within 2–4 business days.
Once your order has been shipped, you will receive a shipping confirmation with tracking information where available.
Australian Shipping
Orders within Australia are shipped using Australia Post with tracking.
Delivery times vary depending on your location and Australia Post's delivery network.
International Shipping
We ship Watson Opals to customers worldwide where delivery is available.
International orders are sent using Australia Post International with tracking where available.
Delivery times vary depending on the destination country, customs processing, and local postal services.
Customs, Duties & Taxes
International customers are responsible for any customs duties, import taxes, fees, or charges that may apply in their country.
These charges are not included in the purchase price or shipping cost charged by Watson Opals.
Tracking
When tracking is available for your shipment, your tracking details will be provided after your order has been dispatched.
Please allow some time for tracking information to become active after receiving your shipping confirmation.
Delivery Delays
Once an order has been handed over to the postal or courier service, delivery times are outside of our direct control.
Unexpected delays may occur due to customs, weather, peak delivery periods, or other circumstances affecting the carrier.
If you believe your order has been significantly delayed or lost, please contact us and we will assist you wherever possible.
Incorrect Shipping Addresses
Please ensure your shipping address is correct before completing your order.
If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been dispatched.
Questions?
If you have any questions about shipping or your order, please contact us at:
Watson Opals
Coober Pedy, South Australia
Direct from the miners.