Shipping policy

Shipping & Delivery

All Watson Opals orders are carefully packaged and dispatched directly from Coober Pedy, South Australia.

We aim to prepare and dispatch orders within 1–3 business days after payment has been confirmed.

Once your order has been dispatched, you will receive shipping confirmation and tracking information where available.

We ship Australia-wide using tracked delivery services through Australia Post.

Delivery times vary depending on your location and the shipping service selected at checkout.

We ship internationally to many countries.

Available shipping services, delivery times and costs will vary depending on the destination and order value.

International customers are responsible for any customs duties, import taxes or other fees that may be charged by their country.

Tracking information will be provided where available after your order has been dispatched.

Please allow some time for tracking information to update after your parcel has been lodged.

Every piece of opal is carefully packaged and protected before dispatch.

As opal miners ourselves, we understand the uniqueness and value of every piece we uncover and take great care when preparing your order.

Delivery estimates are provided by the relevant shipping carrier and cannot be guaranteed by Watson Opals.

Delays may occasionally occur due to customs processing, postal networks, weather, remote locations or other circumstances outside our control.

If you have any questions about shipping, tracking or an existing order, please contact us through our Contact Us page.

For existing orders, please include your order number so we can assist you as quickly as possible.

Watson Opals
Coober Pedy, South Australia
Australia